Terms of service
Terms & Conditions
Effective Date: April 18, 2026
1. Introduction
Welcome to The Curated House (“we”, “our”, “us”).
These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms, along with our Privacy Policy and Return & Refund Policy.
If you do not agree, please do not use our services.
2. Eligibility & Account Responsibility
By using our website, you confirm that:
- You are at least 18 years old
- The information you provide is accurate and complete
- You are responsible for maintaining the confidentiality of your account
We are not responsible for unauthorized use of your account.
3. Products & Services
We strive to ensure all product details, descriptions, and images are accurate. However:
- Slight variations in color or appearance may occur due to lighting and screen differences
- Product availability may change without notice
- We reserve the right to discontinue any product at any time
4. Pricing & Payments
- All prices are listed in INR (₹)
- Prices are subject to change without prior notice
- Orders are confirmed only after successful payment
- Payments are processed securely via third-party payment gateways
You agree to provide accurate billing and payment information.
5. Cash on Delivery (COD) Policy
- COD is available on select orders
- A flat fee of ₹100 is charged on all COD orders
- This fee is non-refundable once the order is placed
We reserve the right to:
- Disable COD for certain locations or orders
- Cancel COD orders if deemed suspicious or fraudulent
6. Order Acceptance & Cancellation
We reserve the right to refuse or cancel any order due to:
- Pricing errors
- Suspected fraudulent activity
- Product unavailability
If your order is cancelled after payment, a refund will be issued to your original payment method.
7. Shipping & Delivery
- Delivery timelines are estimates only and not guaranteed
- We are not liable for delays caused by courier partners or external factors
- Risk of loss transfers to the customer once the product is handed to the shipping carrier
8. Returns & Refunds
All purchases are subject to our Return & Refund Policy.
👉 As per our strict policy:
Returns are only accepted in cases of:
- Damaged products
- Incorrect items delivered
All other sales are final.
9. Intellectual Property
All content on this website, including:
- Images
- Text
- Logos
- Branding
is the property of The Curated House and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.
10. Third-Party Services & Shopify
Our website is powered by Shopify.
While Shopify enables the platform, all transactions are directly between you and The Curated House. Shopify is not responsible for:
- Product quality
- Order fulfillment
- Refunds or disputes
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect or incidental damages
- Loss of profits or data
- Delivery delays caused by third parties
- Product usage outcomes
All products and services are provided “as is” without warranties unless explicitly stated.
12. Prohibited Uses
You agree not to:
- Use the website for unlawful purposes
- Violate intellectual property rights
- Upload harmful code or malware
- Misuse or disrupt the platform
We reserve the right to suspend or terminate access for violations.
13. Changes to Terms
We may update these Terms at any time.
Changes will be posted on this page with an updated effective date. Continued use of the website implies acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
15. Contact Information
For any questions regarding these Terms: